costa rica travel times
We had problems on our trip to costa rica with Grand Circle Travel, who should we complain to GCT doesn’t care
We were scheduled to stay in a great Hotel on the beach in Guanacaste Costa Rica. Last minute change we stayed in a hotel across the street from the beach. Hotel on the beach cost $138-175, our new hotel cost $75-85. Ants, fans that did not work, shower drains that did not work are only some of the problems. This was to be the highlight of the trip, 3 nights on the beach in a beautiful hotel, instead, a disaster, a hotel that really should not have been accepted by GCT. They offered my wife and I $400 toward our next trip. I told them to keep it. We have traveled with GCT 9 times, this has been the 3rd time they changed hotels at the last minute, all for the worst. This bait and switch operation has got to stop.
Check out the website “ripoff report.com” I have never been to the site before myself, but my husband clued me in to it. We had problems with our satelitte provider; fraudulent charges on our account, services and programs we never signed on for, etc. Through contact w/ the sat. provider, we were unable to obtain a high enough level supervisor to help us. From rip off report, we were able to obtain the CEO’s direct phone number. We were also able to post our unhappiness for EVERYONE to read. Sometimes that’s all you can do. Good luck!!!
costa rica travel Preparing like a Boy Scout